The KeyCommerce Enterprise Server (KCES) has been designed to address the needs of all of the stakeholders involved in the use, implementation and the day to day running of your eBusiness. An outline of the measurable benefits follows.

You (Our Customer)
KCES is the ideal tool for your foray into eBusiness. KCES has been designed to work both as a customer facing system and to work in 'Silent Mode' along side existing customer facing applications such as CRM systems. KCES' sales and order management functionality has clearly demonstrated the ability to both increase sales as well as reduce the associated costs.

• Increases Sales
• Provides Cost savings
• Increases Order Fulfillment Rate (higher percentage of orders fulfilled)
• Increases Order Fulfillment Speed
• Reduces Time-to-Market
• Increased Customer Satisfaction
• Serves as a Single Point of Contact for all Order Related Information
• Promotes Freedom of Choice
• Provides One Consistent Environment
• Allows You to Grow As You Go

The Buyer (Your Customer)
Buyers interacting with KCES will have access to a wealth of tools that will greatly enhance the purchasing and account management processes including:

• Online Requisition and Purchase Order Handling
• Online Payment Management
• Customer Specific Catalogs, Prices and Interfaces (Personalization)
• Self Service Account Access and Management
• Sell Training, Support and Warranty Products
• Connectivity to ERP and Legacy Systems
  

Internal or Third Party (Your Technical Resources)
KCES has been designed to be especially "Developer Friendly". Unique among enterprise software vendors, we provide you with access to the source code for KCES, thus greatly reducing the effort and cost of customization and integration with ERP and Legacy systems.

• Available Source Code
• Open Standard / Architecture (J2EE 1.3 and EJB 2.0 compliant)
• Available Development Environment
• Reduces Time-to-Market
• Lowers Implementation Costs
• Increases Productivity
• Provides Information Porting Flexibility (XML, Web Services enabled)
• Includes Sample Marketplace

Distributors and Dealers (Your Partners)
A key feature of KCES is the ability to provide your Partners a unique set of tools to help manage the relationship with you and with any of their customers that may choose to deal directly with you. Your Partners can expect to reap the following benefits:

• Self-Service Account Management
• Customer Account Access
• Sell Training, Support and Warranty Products
• Requisition and Purchase Order Handling
• Partner Specific Functions (Personalization)
• Connectivity to ERP and Legacy Systems

For additional information please see our white paper.